Citizenship and Immigration Services IMMIGRATION SERVICES ANALYST in Fresno, California

Job Overview

Job Overview
Summary

About the Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.

Every day, our Immigration Services Analysts provide support to USCIS operations by conducting a range of projects and studies involving in-depth analysis to enhance operational effectiveness, efficiency, and productivity.

This position of IMMIGRATION SERVICES ANALYST starts at a salary of $60,210 (GS-11 grade level), to $93,821 (GS-12 grade level), with promotion potential to GS-12 grade level.

Apply for this exciting opportunity to become a member of the Office of Field Operations, District 22, Fresno Field Office in Fresno, CA, within U.S. Citizenship and Immigration Services.

For definitions of terms found in this announcement, please click here.

This position is in the bargaining unit. This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

Duties

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As an IMMIGRATION SERVICES ANALYST, you will:

  • Perform research and conduct studies which involve the search and examination of records and databases to obtain pertinent information on cases, policies, procedures, trends, and evaluations to make determinations on specific problems.
  • Serve on problem-solving teams to further organizational goals or improve programs and management processes or systems.
  • Have a knowledge of methods, metrics, tools, and techniques of business process analysis and process improvement; plans, develops and conducts research, initiates surveys and evaluates or analyzes findings for a variety of purposes.
  • Compose final documents covering complex information, including policies, training manuals/materials, management reports, or conference materials.
  • Collect relevant information that is needed to identify issues and draw sound conclusions; gather and analyze facts, determining the accuracy of the data, defining the problem, and identifying solutions.
Supervisory Status

No

Promotion Potential

12

Travel Required
  • Occasional Travel
  • You may be expected to travel for this position.
Relocation Authorized
  • No
Who May Apply
This job is open to…

Current USCIS (Citizenship and Immigration Services) employees with competitive status and USCIS employees on VRA or Schedule A appointments.

Questions? This job is open to 3 groups.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. Citizen or U.S. National to apply for this position.
  • Successfully pass a background investigation including financial disclosure
  • You must pass drug screening.
  • Meet relevant experience and/or education requirements.
  • Current Federal employees must meet Time-in-Grade requirements.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • Political appointees may require OPM approval before on-boarding.
Qualifications

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

  • Gathering, reviewing, verifying and consolidating information and statistical data.
  • Conducting studies to identify, analyze, and recommend solutions to problems in work processes or workload distribution.
  • Using qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs.
  • Analyzing data from a variety of sources to develop trends, patterns and studies. OR
  • You may substitute a doctoral degree (PhD or equivalent degree), or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. (if related for experience) at the GS-11 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. GS-12: In Addition to the requirements at the lower grade level(s), to qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to theGS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

  • Conducting studies, analyzing findings and making recommendations on program operations.

  • Conducting detailed analyses of complex functions and work processes.
  • Supporting the development and evaluation of policies and recommending actions to achieve program objectives and improvements. There is no educational substitution at this grade level.

Please read the following important information to ensure we have everything we need to consider your application: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Federal Experience If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.

Probationary Period: You may be required to serve a probationary period of 1 year.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 07/24/2017.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 07/24/2017.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

**Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.**

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process (learn more). Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

BENEFITS

Review our benefits

Other Information

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Background Investigation To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, this position requires completion and adjudication of a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.

If a SECRET or TOP SECRET clearance is needed, all selected candidates must meet the requirements for these clearances prior to placement AND maintain that level of clearance while encumbering the position.

Special Hiring Authorities Veterans, Peace Corps/VISTA volunteers, Schedule A: You possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement. We encourage you to apply to USCIS vacancies using these special hiring authorities.

USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/474126300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 2017-07-13 to 2017-07-24

Salary: $60,210 to $93,821 / per year

Pay scale & grade: GS 11 - 12

Series: 0301 Miscellaneous Administration And Program

Appointment type: Permanent

Work schedule: Full-Time

Job announcement number: CIS-10024761-FRE

Control number: 474126300