Veterans Affairs, Veterans Health Administration Program Assistant in Fresno, California

Job Overview

Job Overview
Summary

Vacancy Identification Number (VIN):1986219

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitionsdocument.

NOTE: First consideration will be given to current VA Central California Health Care System (VACCHCS) employees.

*This is a temporary position not-to-exceed 1 year.

Duties

The Program Support Assistant is located in the Employee Education Section of Nursing Service at the VA Central California Health Care System. The incumbent is under the direct supervision of the Designated Learning Officer (DLO). The incumbent is the program assistant to the Education staff for a wide range of Employee Education issues and programs to include, but not limited to:

  • Serves as the TMS Program Coordinator for the organization
  • Oversees and manages mandatory trainings including the development of educational programs and disseminating changes to the various training systems
  • Gathers data as assigned for DLO and staff to complete reports and for other entities, such as, accrediting agencies or inspecting organizations
  • Creates and maintains personnel files for the Employee Education section
  • Serves as timekeeper for section
  • Collaborates with other services to create and implement new trainings to meet performance measures
  • Performs clerical duties, such as, answering phones, faxing documents, utilizing computer equipment and providing good customer service
  • Works closely with other staff members and management, utilizing good communication skills
  • Other duties as assigned.

Work Schedule: Monday-Friday, 8:00AM – 4:30PM

Position Description Title/PD#: Program Support Assistant/ PD# 570-2337

Telework is not eligible for this position.

Supervisory Status

No

Promotion Potential

07

Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

Status Candidates (Merit Promotion and VEOA Eligibles)

Questions? This job is open to 2 groups.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Subject to Time in Grade restrictions.
  • Selective Service Registration is required for males born after 12/31/1959.
Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement Friday, August 04, 2017

TIME-IN-GRADE RESTRICTION: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. Applicants must have held grade GS-5 for at least a year to be eligible for the GS-6 grade level and held a grade GS-6 for at least a year to be eligible for the GS-7 grade level of this position. The grade must have been held in the Federal service but may have been in any occupation. If you have not held a GS grade at any time in the past 52 weeks (i.e., you are a Wage Grade employee) you are an exception to this rule. If you are an exception to the time-in-grade requirement, you must still meet the below minimum qualifications for the position.

GRADE DETERMINATIONS -In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

GS-6 Program Support Assistant (Entry Level of Career Ladder)

Applicants must have completed 52 weeks (one year) of specialized experience (listed below) at the next lower grade level (GS-05).

S*pecialized Experience:*

Examples of specialized experience typically include, but are not limited to:

  • performing basic clerical tasks like faxing documents, answering phones, making copies, and arranging meetings;

  • familiarity with spreadsheets, word processing software, Outlook, VISTA, databases and graphic software;

  • providing good customer service;

  • excellent verbal and written communication skills;

  • familiarity with education regulations and funding;

  • training/educating staff and volunteers on software and regulations.

Education may not be substituted for experience.

*GS-7 Program Support Assistant (Full Performance Level) *

Applicants must have completed 52 weeks (one year) of specialized experience (listed below) at the next lower grade level (GS-06).

S*pecialized Experience:*

Examples of specialized experience would typically include, but are not limited to:

  • performing job duties with minimal supervision;

  • performing basic clerical tasks like faxing documents, answering phones, making copies, and arranging

meetings;

  • experience working with spreadsheets, word processing software, Outlook, VISTA, databases and graphic software;

  • providing good customer service;

  • excellent verbal and written communication skills;

  • experience working with education regulations and funding;

  • training/educating staff and volunteers on software and regulations.

Education may not be substituted for experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements:Must maintain good physical and mental stability due to continuous contact with all types of staff, and sometimes patients. The incumbent is required to walk, move files and other records, stand, bend, and be sedentary for long periods of time. There may be times when a great deal of typing is required.

Security Clearance

Other

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

BENEFITS

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP)provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/474305400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 2017-07-17 to 2017-08-04

Salary: $36,611 to $52,893 / per year

Pay scale & grade: GS 06 - 07

Series: 0344 Management And Program Clerical And Assistance

Appointment type: Temporary NTE 1 year

Work schedule: Full Time

Job announcement number: NP-17-AGC-1986219-BU

Control number: 474305400