WestCare Lead Veteran Advocate in Fresno, California
Position Summary: Person in this position will assist in day-to-day operations of the program. This person is responsible for case management activities including linking veterans with services inside the Veterans Administration and in the community; case record management, and supervises Veteran Advocates, as assigned. Essential Job Functions include those listed below. Other duties may be assigned as needed.
Essential Job Functions:
Oversight of day-to day operations of the program;
Oversight of Veteran Advocates assigned to the program;
Support an active caseload of homeless veterans and/or veterans that are in danger of becoming homeless;
Participate in outreach efforts, including street outreach.
Intake and assessment of incoming veterans to determine appropriate services;
Make referrals and/appointments with appropriate agency, services and/or case managers;
Maintain client files according to company policy and contract requirements;
Heavy documentation and reporting;
Provide daily, weekly and monthly reports as requested;
Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested;
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested;
Coordination of various services throughout several agencies;
Conduct outreach activities in the community including street outreach;
Attend scheduled meetings and presentations with referral agencies; and
Perform any other duties as assigned.
Excellent communication and public speaking skills;
Veteran and/or military experience preferred
Two (2) years case management experience;
One (1) Year supervision experience;
Good computer skills;
Good documentation skills;
Be able to multi-task and make independent decisions; and
CPR Certification, First Aid Certification and an Annual Tuberculosis test.
AA Degree is required; and
Graduation from an accredited four-year college with a degree in Psychology, Social Work, Rehabilitation Counseling or a related field is preferred.
Requisition Number: 3170
Job Title: Lead Veteran Advocate
Area of Interest: Administrative/Management